Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase.
You may request a return within 7 days of receiving your order, provided that the product is unused, undamaged, and in its original packaging.
Returns may be accepted in the following cases:
- The product is damaged or defective.
- You received the wrong product.
- The product received is significantly different from the product ordered.
To request a return, please contact us at [Email/WhatsApp] and provide your order number and clear photos/videos of the product.
Once the returned product is inspected and approved, we will process the refund or replacement according to the circumstances.
Products that have been used, damaged by the customer, or returned without original packaging may not be eligible for a return.